Return Policy

Return and Refund Policy: 25% restocking fee, Shipping is Non-Refundable, All Damaged Items are NONE-Refundable, and Repairs are None-Refundable. All Reusable Electrode Pads Items, Gels, and Electrode Covers are None-Returnable and None-Refundable. Customer is responsible for return shipping. If any items that are approved as returnable, are not returned, those items not returned will be deducted from your return. Returned items must be in New and be able to be Resold in New Condition, if they are not in this condition, No Refund will be applied. All approved refunds can take up to 14 days after inspection of returned items. All approved Returns, funds will be returned to the original form of payment. Returns must be returned within 30 days of order or no refund will be granted. All items returned without contacting for a Return Authorization Number will not be refunded. Return Authorization Number will need to be included with your return items.

Toll Free: 1-866-757-9375 

Text: 1-707-220-8309